Hector
Lugo
6+ years in enterprise IT, hands-on security lab work, and a graduating B.S. in Computer Information Technology. Bilingual. Mission-focused. Building systems that defend and connect.
Defending networks.
Building infrastructure.
I'm an IT professional with a dual focus in cybersecurity analysis and network administration, grounded in six years of day-to-day enterprise support at Mission CISD — one of the largest school districts in South Texas.
That environment demands real compliance rigor (FERPA, TEA), fast triage under operational pressure, and the ability to communicate clearly across every level of an organization. I brought that discipline into my home lab, where I've built out vulnerability assessment environments, SIEM pipelines, and segmented network architectures from scratch.
I'm fluent in English and Spanish, graduating May 2026, and looking to make the full transition into a dedicated security or network role where the work actually matters.
What I work with.
Hands-on projects.
Work history.
Present
Independent School District
Attendance & Purchasing — IT Liaison
- Safeguard sensitive student records in strict compliance with TEA and FERPA data privacy requirements, applying regulatory frameworks hands-on at scale.
- Manage the full procurement lifecycle for department technology assets — purchase orders, requisitions, and hardware/software inventory records.
- Primary on-site technical resource for 10+ front office staff: workstation deployment, hardware troubleshooting, and peripheral configuration.
- Diagnose and resolve Tier 1 network connectivity and software issues under operational pressure during enrollment and high-stakes testing periods.
Sep 2019
Bilingual Billing & Tech Support
- Provided remote technical support for residential internet and VOIP services — diagnosing physical layer issues, modem/router configuration failures, and network connectivity problems.
- Applied root-cause analysis to triage complex service interruptions, correctly differentiating billing-related from technical issues.
- Delivered clear technical solutions to non-technical customers in English and Spanish, improving first-call resolution and satisfaction metrics.
Ready to contribute.
Let's connect.
I'm actively seeking a cybersecurity analyst or network administrator role. Open to full-time, or contract opportunities. Email is the best way to reach me.
Graduating May 2026. Available for full-time positions or contract work in cybersecurity or network administration. Located in South Texas; open to remote opportunities.